PRIVACY

Privacy Policy

CITRUS (“CITRUS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how information may be collected, used, disclosed, and protected when you visit citruscold.com, place an order, create an account, submit a form, use CITRUS delivery, shop CITRUS, purchase merchandise or digital products, or otherwise interact with our services.

INFORMATION WE MAY COLLECT
Depending on how you use our services, we may collect information such as:

Name

Email address

Telephone number

Billing and delivery information

Account and order information

Transaction and purchase history

Communications and customer-service requests

Device, browser, IP address, cookie, and website-usage information

HOW WE USE INFORMATION
We may use information to:

Process and fulfill orders

Provide delivery and pickup services

Communicate about orders and customer-service matters

Operate accounts, rewards, and website features

Detect or prevent fraud and misuse

Maintain website security

Comply with applicable laws, regulations, licensing requirements, and lawful requests

Improve our products, website, and customer experience

Send marketing communications where permitted by law and subject to applicable choices

PAYMENTS
Payments may be processed by third-party payment providers. CITRUS may not directly receive or store complete payment-card information processed by those providers.

COOKIES AND DIGITAL TECHNOLOGIES
Our website and service providers may use cookies and similar technologies for website functionality, analytics, security, preferences, and other permitted purposes.

Where required, consumers may be provided choices regarding certain uses of these technologies.

SERVICE PROVIDERS
Information may be disclosed to service providers and contractors that help us operate our business, including website hosting, e-commerce, payment processing, delivery, communications, analytics, fraud prevention, and customer support.

We may also disclose information when required by law, regulation, court order, licensing requirement, or lawful governmental request.

DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal or regulatory obligations.

SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect information. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

CALIFORNIA PRIVACY
California residents may have additional privacy rights under applicable California law.

Please visit our California Privacy Choices page for additional information and available request methods.

THIRD-PARTY SERVICES
Our website may contain links to or integrations with third-party websites and services. Their privacy practices are governed by their own policies, and CITRUS is not responsible for the privacy practices of independent third parties.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be reflected by updating the effective date shown above.

CONTACT
Questions about this Privacy Policy or our privacy practices may be directed to:

CITRUS
Email: citruscoldpressed@gmail.com
Website: citruscold.com